In plain language communications, what should the design enable readers to do?

In plain language communications, the design should enable readers to find and understand information easily. This focus on clarity and simplicity is essential in ensuring that the intended audience can receive and comprehend the message without unnecessary barriers. By presenting information in a straightforward manner, employing common language, and organizing content effectively, readers can navigate the text better and grasp the key messages quickly.

The essence of plain language is to prioritize user-friendliness, making it accessible to individuals regardless of their background or education level. Clear headings, concise sentences, and logical flow contribute to a reader's ability to locate information and understand it fully. This approach is particularly valuable in documents meant for a broad audience, enhancing communication effectiveness.

The other options do not align with the principles of plain language. For instance, ignoring irrelevant information does not inherently improve understanding; rather, relevant information should be highlighted. Using complex language contradicts the goal of plain language since it impedes comprehension, and avoiding visuals neglects the potential benefits of visual aids that can enhance understanding of the text.